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Patience:
A Better Way?
I believe it! We
receive the lessons we need to learn, and we keep receiving
them until we get it at least half-way right. At
least it seemed this way to me recently, when a trip from
North Carolina to Oregon took a total of 50+ hours travel
time, there and back. The smart aleck mantra, “Got
time to spare? Go by air!” was in
my mind as everything that COULD go wrong DID: equipment
malfunction . . . fog . . . ice . . . crew
change . . . lost luggage . . . extended
holding patterns . . . emergency rates at
an airport hotel . . . except . . .
Except that, in the
end, we DID arrive safely
at our destinations. Airline personnel were
100% courteous and friendly. A Travelers’
Aid volunteer pointed us to good-quality food and relatively
comfortable chairs for our 12 hours in San Francisco.
(Hint: Try the sushi in the International Terminal.?)
Patience is a virtue,
one hard to come by in a world that counts time in nanoseconds.
From soundbites to microwaves,
we expect life to come in a user-friendly format, and we’re
quick to take it personally when it doesn’t.
DID
YOU KNOW:
• The average
doctor’s visit lasts 8 minutes.
• Some fast food restaurants promise lunch
in 90 seconds or it’s free.
• The optimum height
of a high-rise is measured by people’s maximum reported
toleration of an elevator ride: 15 seconds.
• Most people spend
less than 50 seconds brushing their teeth; most people think
they spend 3 minutes each time!
And on the other
side:
• Customer Service is
rapidly becoming one of this country’s most stressful
job areas. Why? Because, after an average
wait of 20 minutes on hold, customers are taking their stress
out on the human being who takes their call.
SURELY THERE
IS A BETTER WAY?
Back at that fogged-in airport, and the clutch of more-or-less
anxious passengers. One expensively dressed man puffed himself
up, stomped to the podium, and in a voice heard across the
crowded waiting area, “You
don’t understand,” he shouted. “I AM IMPORTANT!”
Truth
is, all of us—and none of us —are important
in the larger scheme of things. When big
stuff happens, when there’s nothing we can do to effect
a change, then the best thing to do is do nothing. Hunker
down. Wait gracefully. Breathe. Give
thanks for whatever good things may be.
In The
Power of Patience (2003. New York: Broadway
Books), writer M. J. Ryan offers several simple steps we
can take to put ourselves—and our lives—in perspective.
I especially like her suggestion
to carry a small stone in your pocket. “When
you start to feel irritation arise,” Ryan advises,
“move the pebble from
one pocket to the other, which will help interrupt the anger
cycle and give you a chance to regroup.”
Pebbles are good.
And if, like me, you are often caught without a pocket to
your name, may I offer an even easier idea: Extend
your hand, palm down. Focus on it—yours is unique,
unlike any other hand in the world. Now slowly – S-T-R-E-T-C-H
your fingers. . . Extend them . . . H-O-L-D it
. . . and then RELAX.
Relax your fingers.
Relax your hand.
Relax your heart.
Relax into a slower space,
where stakes are by definition lower.
AND NOW . . . WELCOME.
WELCOME TO YOUR WORLD.
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