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A Modern-Day Crusade:
Turning Care and
Compassion into Action.
Meet Jane Gilbert, Service Area Executive, American Red Cross


1. Keep Organization in the
“Palm” of Your Hand

4. A Night Out for Mom & Dad-
Is your babysitter watching
the kids and your canine
family member?

1. Promoted to Management…
Now What?

2. Supporting and Retaining Your Blue-Collar Hispanic Workers

1. How to Increase Romance
with Humor
2. C'mon Let's Laugh
3. Heart Healthy Sensation
Coming to North Carolina

2. Winning Ideas from Winning
Women with Elaine Buxton

3. Working With Soul:
4. Turn Your Imagination
into Imagi-action

1. Patience: A Better Way?
2. Seeing Deeply

4. Discover Your Authentic Voice:
The Secret of Great Singers
Works for Everyone


1. The Secret to Transforming
Interpersonal Relationships

2. Moon Musings

3. But I’d Rather Do It Myself!

2. Unexpected Love

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Patience: A Better Way?

I believe it! We receive the lessons we need to learn, and we keep receiving them until we get it at least half-way right. At least it seemed this way to me recently, when a trip from North Carolina to Oregon took a total of 50+ hours travel time, there and back. The smart aleck mantra, “Got time to spare? Go by air!” was in my mind as everything that COULD go wrong DID: equipment malfunction . . . fog . . . ice . . . crew change . . . lost luggage . . . extended holding patterns . . . emergency rates at an airport hotel . . . except . . .

Except that, in the end, we DID arrive safely at our destinations. Airline personnel were 100% courteous and friendly. A Travelers’ Aid volunteer pointed us to good-quality food and relatively comfortable chairs for our 12 hours in San Francisco. (Hint: Try the sushi in the International Terminal.?)

Patience is a virtue, one hard to come by in a world that counts time in nanoseconds. From soundbites to microwaves, we expect life to come in a user-friendly format, and we’re quick to take it personally when it doesn’t.

DID YOU KNOW:
The average doctor’s visit lasts 8 minutes.
• Some fast food restaurants promise lunch in 90 seconds or it’s free.
The optimum height of a high-rise is measured by people’s maximum reported toleration of an elevator ride: 15 seconds.
• Most people spend less than 50 seconds brushing their teeth; most people think they spend 3 minutes each time!

And on the other side:
Customer Service is rapidly becoming one of this country’s most stressful job areas. Why? Because, after an average wait of 20 minutes on hold, customers are taking their stress out on the human being who takes their call.

SURELY THERE IS A BETTER WAY?
Back at that fogged-in airport, and the clutch of more-or-less anxious passengers. One expensively dressed man puffed himself up, stomped to the podium, and in a voice heard across the crowded waiting area, “You don’t understand,” he shouted. “I AM IMPORTANT!”

Truth is, all of us—and none of us —are important in the larger scheme of things. When big stuff happens, when there’s nothing we can do to effect a change, then the best thing to do is do nothing. Hunker down. Wait gracefully. Breathe. Give thanks for whatever good things may be.

In The Power of Patience (2003. New York: Broadway Books), writer M. J. Ryan offers several simple steps we can take to put ourselves—and our lives—in perspective. I especially like her suggestion to carry a small stone in your pocket. “When you start to feel irritation arise,” Ryan advises, “move the pebble from one pocket to the other, which will help interrupt the anger cycle and give you a chance to regroup.”

Pebbles are good. And if, like me, you are often caught without a pocket to your name, may I offer an even easier idea: Extend your hand, palm down. Focus on it—yours is unique, unlike any other hand in the world. Now slowly – S-T-R-E-T-C-H your fingers. . . Extend them . . . H-O-L-D it . . . and then RELAX.
Relax your fingers.
Relax your hand.
Relax your heart.
Relax into a slower space, where stakes are by definition lower.

AND NOW . . . WELCOME. WELCOME TO YOUR WORLD.


Maureen Killoran is a life coach and Unitarian Universalist minister who has performed over 400 weddings & services of union. As a life coach, Maureen is passionate about helping people use their strengths to create lives of meaning and creativity. Maureen shares the joy of strengths-based living through keynotes, workshops, and personal and group coaching. Her publications include an e-book entitled “Spirit Tickling: A Workbook for Curious Souls.” Her free monthly e-zine, "Seeds of Change" has an international circulation of over 1000.

As a wedding minister, Maureen works with each couple to create a unique ceremony that reflects their values, beliefs and vision. Her strong interfaith background has led her into some interesting wedding situations. Maureen has conducted creative wedding ceremonies in large churches with over 700 guests and blessed the quiet sacredness of a midnight marriage ritual with only the couple and witnesses present. She's concelebrated with a rabbi under a chuppah, traveled to the remote location where the bride's parents first met, rejoiced to unite a couple who were "given away" by their grandchildren, and appreciated the beauty and mystery of the Hindu yogi who performed his part of the ceremony sitting on a bed of nails.

With graduate training in Life Coaching and positive psychology, Masters degrees in family sociology and divinity, and a Doctorate in systems thinking, Maureen brings a breadth of experience and positive energy to her intuitively-grounded practice and wedding ministry. You can learn more about Maureen Killoran at www.spiritquestcoaching.com and www.spiritquest.ws

SpiritQuest Coaching
Hendersonville, NC
828 697 2872

maureen@spiritquestcoaching.com
www.spiritquestcoaching.com