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A Modern-Day Crusade:
Turning Care and
Compassion into Action.
Meet Jane Gilbert, Service Area Executive, American Red Cross


1. Keep Organization in the
“Palm” of Your Hand

4. A Night Out for Mom & Dad-
Is your babysitter watching
the kids and your canine
family member?

1. Promoted to Management…
Now What?

2. Supporting and Retaining Your Blue-Collar Hispanic Workers

1. How to Increase Romance
with Humor
2. C'mon Let's Laugh
3. Heart Healthy Sensation
Coming to North Carolina

2. Winning Ideas from Winning
Women with Elaine Buxton

3. Working With Soul:
4. Turn Your Imagination
into Imagi-action

1. Patience: A Better Way?
2. Seeing Deeply

4. Discover Your Authentic Voice:
The Secret of Great Singers
Works for Everyone


1. The Secret to Transforming
Interpersonal Relationships

2. Moon Musings

3. But I’d Rather Do It Myself!

2. Unexpected Love

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Linda Shields
The more you pay attention to your voice, the more you will find that people pay attention to you.

Discover Your Authentic Voice:
The Secret of Great Singers
Works for Everyone

Sam Phillips, the record producer who was known for discovering Elvis, had a unique philosophy. He urged his artists to play their music the way they felt it. According to Johnny Cash, Sam Phillips was “a producer who helped artists uncover their own voice.”

I firmly believe that artists are not the only individuals who need to uncover their authentic voice. Speaking with authority is the ability to consistently use your voice, your words, and your body language to communicate with strength, power and clarity.

Have you ever heard your voice on tape, and hated it? Here are three ways to develop the voice that means business, makes business, and keeps business to remain competitive in today’s highly specialized marketplace.

• Say Mmm-hmm. Press your lips together and say “mmm-hmm,” as if you were agreeing with something someone said. After a number of “mmm-hmm’s” say the number “one” following the “um-hmm” at the same pitch as the end of the “mmm-hmm.” This is your natural voice—try to speak at that pitch.

• Improve Believability Through Downward Inflections. Many people project uncertainty because they end with an upward inflection that sounds like a question. End your sentences using a downward inflection to create an image of credibility and professionalism.

• Let Your Face Tell Your Voice How to Sound. Your facial expression has an impact on the way your voice sounds. If you don’t believe me, try to say “How may I help you?” in a positive, professional tone while you are scowling and looking angry. It is impossible! While you want a facial expression that matches the mood of your conversation, make a special effort to create a positive expression: a smile; uplifted eyebrows; direct eye contact; head level parallel to the floor. Your voice will project more powerfully; your tone will come across more positively; and you will create a vocal bond with your listeners that leads to increased success.

When you try to sound like everyone else, you can actually ruin your authentic speaking voice. Learn from Sam Phillips, who was against conformity and emphasized self-expression in his artists. It paid off with superstars like Elvis, Johnny Cash, B.B. King, Jerry Lee Lewis, Roy Orbison and others. Each of these singers has a style that is unique and memorable. You have a voice that is unique to you—a voice that can help you project a powerful image of confidence and credibility. Make it a priority to discover your authentic voice, and develop it into the voice that means business.”


Linda Shields, M.S., CCC-SLP, is a nationally acclaimed executive voice coach, keynote speaker and author of the award-winning book The Voice That Means Business: How to Speak With Authority, Confidence and Credibility Anytime, Anywhere. Known for her ability to help people create the “voice that means business, gets business, and keeps business,” Linda Shields is a nationally-recognized keynote speaker, vocal image coach, author, and president of Speaking With Authority, Inc. Described as “electric” both on and off the stage, Linda Shields is recognized for her highly-customized and results-oriented keynote presentations and executive coaching.

With her powerful voice and ability to conduct on-the-spot vocal make-overs, Linda is in demand as s guest for TV and radio programs. In addition, she is the author of the award-winning book, The Voice That Means Business: How to Speak With Authority Confidence and Credibility, Anytime, Anywhere. Her client list reads like a “Who’s Who” of the entertainment, media and professional presenters’ worlds. She works with organizations such as ABC Broadcasting Company, CNN, Nortel, Sprint, U.S.O. Germany, Century 21 Realty, Grand Ole Opry, and the Wharton School of Business, as well as a variety of confidential celebrities and business executives.
Linda B. Shields, M.S., CCC-SLP
Speaking With Authority, Inc.
Ph. 919-841-9114 / 800-306-4008 / Fax 919-841-1914
linda@lindabshields.com www.lindabshields.com