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Meet Margaret Hyatt, North Carolina's Principal of the Year

1. Halloween and Hounds
2. Her Cup Runneth Over: An International Adoption Story
3. Avoid Getting Lost In Space: How to Manage the Spaces In Your Life

1. How to Get Fair “Pay” with Fair Play
2. It’s a Woman’s Business

C’mon, Let’s Laugh!

Teacher Recruitment and Retention in North Carolina

1. Winning Ideas from Winning Women Brigitte Gann
2. Bringing Spirit into Your Small Business Can Help Build Your Big Vision
3. Commercial Lending: Business Borrowing–Risk and Relationships (Part 2 of 4 Articles)

1. The Power of Saying “No”
2. Managing Crisis with Grace
3. Rebuilding: Back-to-School Lessons and Supplies for Mom

1. The Perfection of Imperfection
2. Lett’s Set a Spell: The Light Shines Brightly

Grace, as I See It

1. 7th Annual Autism Society of North Carolina Ribbon Run
2. Friends of Triangle Seniors and Food Assistance
3. Volunteer at the Walk to D’Feet ALS
4. March of Dimes
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Commercial Lending:
Business Borrowing–Risk and Relationships
(Part 2 of 4 Articles)

This article is the second of four parts on business borrowing. In the first part of the series, John Wroton, Assistant Vice President of Harrington Bank, Chapel Hill, North Carolina, addressed preparing for and understanding the loan process. In this part, John provides insight and a better understanding of “third party guarantors” from the SBA to personal guarantees by owners and officers of the company and begins the discussion on how the personal finances of business owners impact the ability to get a loan.

Many people have heard of SBA (Small Business Administration) loans, and they think of them as an automatic option. As with any loan, nothing is automatic. Please note that all SBA loans require personal guarantees by the owner(s). Like banks and other lending institutions, the SBA wants to be sure that you are “motivated” to use the money wisely to grow your business and generate revenue, profits, and cash flow to meet your obligations.

There are instances of unsecured loans from banks and other lenders. These loans tend to have higher interest rates than secured loans (loans guaranteed by assets or people), because of the higher degree of risk (no assets to seize directly or secondary means of collection).

1. Are there third parties other than the SBA that can be brought in to serve as a guarantor of a loan—not associated with the borrower or his/her business prior to the loan?
JW: Absolutely; anyone that the borrower would like to serve as guarantor can be added to the loan. Family, friends, other employees of the business, etc. can all serve as guarantors. The bank cannot say they want a specific person to serve as guarantor, but the bank can say that without additional guarantor support, they cannot approve the loan request.
Another alternative besides personal guarantees is for someone to provide additional collateral for the loan. Someone could agree to keep a certificate of deposit (CD) at the bank and pledge that CD to support the loan. This way, that person is not a direct guarantor on the loan.

2. Are officers of a company who are not owners ever asked to serve as guarantors?

JW: The only requirement a bank might have is that all owners, members, or shareholders of a company have to serve as guarantors on a loan. If there are just one or two primary or majority shareholders, then the bank might require these individuals serve as guarantors. However, the bank might say that in order for the loan to be approved, the borrower will need to bring in additional guarantor support. It is then up to the borrower to decide who else could be brought in to guarantee a loan.

3. If a business has five partners sharing equally in ownership (20% each), do they all have to act as personal guarantors if personal guarantees are needed? How much do they each guarantee—the whole loan, or 20% per owner?

JW: A bank will typically want personal guarantees from all the shareholders in this scenario. Additionally, these are usually unlimited guarantees, meaning each guarantor is responsible for the total of all debts owed to the bank. There is also a limited guarantee, which sets a dollar limit on a particular person’s guarantee. Even with limited guarantees, the bank will usually want greater than 100% coverage of the loan amount to help ensure that it is protected. In the example above, the bank might agree to each owner guaranteeing 25% of the loan amount, so that the bank has a total of 125% guarantee. The structure of the limited guarantee will, in part, be determined by the individual financial strength of each of the guarantors as well as their ownership percentage of the business.

4. Do lenders ever require a business to bring in an experienced business person—as an owner, director, officer, or consultant—to ensure that the business has the management capability and a better chance of succeeding?

JW: The bank does not want to get involved in the day-to-day operations of the business. It would be very unusual for the bank to require the hiring or firing of anyone in a customer’s business. The bank might bring attention to the fact that a certain skill set might be needed or that a certain individual was potentially not the best fit for a certain position.

An investor or shareholder in the business would be more likely to require this type of action.

5. If a new business is started by individuals who have no assets, poor credit, and no business experience, what options if any do they have to get a loan?

JW: Their options are going to be very limited. Their best bet would be to approach friends and family for a loan. Friends and family will typically be willing to give much more lenient credit terms than a bank. Utilizing credit cards would be another option to get started. They could also look into various loan programs such as loans backed by the SBA or other special loan programs a bank might be offering (e.g., loans given to business owners who complete a specialized course or courses). They could also research any grant programs that provide funds in the industry in which they were trying to start the business.

6. What are some of the risk factors that anyone seeking a loan can reduce prior to making the loan application?

JW: A new business is typically seen as a greater risk than an established business. A business which has increasing revenue and profitability is typically seen as a better risk than one which has decreasing revenue and/or profitability. Someone with lots of credit (e.g., high credit card balances, a home mortgage and a home equity line, car loans, student loans) is a higher risk than someone with little or no debt.

If at all possible, always pay all of your bills on time, don’t open too many credit cards or carry high balances on your credit cards, and don’t apply for a lot of credit all at once.

7. Is it wise to deal with banks one at a time, or is a shotgun approach better if you don’t have an established relationship with a bank?

JW: If you don’t have an established relationship with a bank, it is probably smart to talk to loan officers at three or four banks to get a feel for differences, if any, between them. Talking to family, friends, and business associates about where and with whom they bank is a good way to get started. The size of the bank is another criterion to consider: a small bank usually has more personal service and more flexibility, while a larger bank may have more options and products available. Once you complete this process, it is probably best to narrow it down to one or two banks that seem to fit with your needs and where you feel most comfortable. The advantage of this approach is that you can spend time working with the loan officer, giving you the best shot of getting a loan approved. The downside is that, should the bank not approve a loan, you have lost time by not working with other banks. Additionally, if you are able to get a loan approved at a couple of banks, you can leverage that to try to negotiate the best loan terms. So, you may not want to put all of your eggs in one basket, but you also don’t want to take such a shotgun approach that you can’t respond quickly or effectively to the bank’s questions.

Harrington Bank is a locally owned and operated community bank with two locations in Chapel Hill to serve all of your personal and business banking needs. Visit www.bankatharrington.com, or contact John Wroton, Assistant Vice President, (919) 945-7818, jwroton@bankatharrington.com.

Lea Strickland, MBA, CMA, CFM, CBM, president and founder of F.O.C.U.S. Resources (a business management systems consulting firm that addresses the total business through financial performance), has over 18 years experience in financial and operational leadership positions with various companies including four Fortune 500 and Global 100 companies. She has worked with established and emerging companies—private and public, US and foreign-owned. She holds degrees from The Ohio State University (MBA—Accounting, Marketing and Human Resource (Change Management)) and The University of Charleston (Bachelor of Science—Finance and Business Management with technical minors in Marketing and Accounting).

As a financial leader, Lea was instrumental in obtaining funding from Deutsche Bank for a local technology growth company. She is also credited for saving over $30 million for a manufacturing operation and obtaining $97 million in funding for the expansion of that same facility. Her client and industry experience includes audit, banking, OEM automotive and tier one automotive manufacturing, electonics manufacturing, consumer products manufacturing, software, industrial textiles manufacturing, and many other industries.

In 2004, Lea was asked to be expand her consulting practice into working with government grant and contract recipients on compliance and financial control systems. The government funding-compliance consulting focuses on small technology, bio-technology, software, and bio-agriculture businesses transitioning from research and development to full commercial operations.

Ms. Strickland was also asked to develop an “On-shoring” program to provide consulting services to technology firms in Europe and Asia seeking to locate, build, and operate facilities in the United States. These innovative tele-workshops are provided via telephone and Internet to companies prior to their establishing a footprint in the U.S. market.

In addition to her consulting services, Lea is a well-known and sought-after speaker, expert panelist, workshop leader, and author on start-ups, micro-enterprise, small business, financial systems, and business issues for companies of all sizes. Since 2003, she has had over 200 articles published in journals, newsletters, website expert sites, and magazines (print and Internet-based). Her credits include:
Expert Columnist: Carolina Newswire, NC Journal for Women, Business Leader Magazine, Local Tech Wire
Book: Out of the Cubicle and Into Business
Area/Topic Expert: Entrepreneur Magazine
Contributing Writer and Advisor: Small Business Technology Magazine

Lea has been honored with the several awards including: Outstanding Young Executive in the U.S. (1989), International Who’s Who of Professional Management (1999), and Who’s Who of Executives and Professionals (2003). Currently, she is active in municipal governance, serving on the Town of Cary Zoning Board of Adjustments (2001 to the present). She has served as an expert panelist and speaker for the following community and business organizations: Council for Entrepreneurial Development, Wake County (North Carolina) Community Colleges, Institute of Management Accountants, Graduate Women in Business National Conference (2002), Executive Women Club, Fast Trac Programs, Small Business Technology Development Center (North Carolina)

In addition to her current client list, Lea (together with other business and community leaders) donates her time to establish affordable resource programs for entrepreneurs and small businesses. She is also co-hosting the North Carolina Capital Markets Exchange to aid emerging and growth businesses in obtaining growth capital.

“For Lea, it isn’t about fitting the business to the method, it’s about finding the right approach for the business.” - G. M., Electronics Manufacturer

Lea’s hobbies and interests include writing poetry and short stories; reading; piano; community services—mentoring programs; and painting (oils, acrylics, watercolor, and mixed media) landscapes, seascapes, and portraits. She also enjoys spending time with family (especially her two nieces) and friends.

Lea Strickland, MBA CMA CFM CBM
President & CEO F.O.C.U.S. Resources
104 Barcelona Court
Cary, NC 27513-4201
Main Telephone: 919.234.3960
Mobile: (919) 210-7171
Lea@focusresourcesinc.com
www.focusresourcesinc.com
   

 

Upcoming books:
Into Business Step-by-Step: Making the Key Decisions—Winter 2005
Government Grant Accounting – The Business Requirements of Government Funding—Winter 2005
Vision, Strategy, Structure - Results—2006
The 360° Enterprise—2006