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Karen McIsaac,
President of Project Managers, Inc.,
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Keeping
Projects Afloat
You just dove into that “big”
project. Now it’s time to resurface and
gauge other key elements of a managing a successful initiative.
In addition to implementing steps to identify risks and
avoid missed milestones, be
sure to incorporate key stakeholders, strong leadership
skills and a process for change.
Stakeholders
can represent many key partners in any initiative.
So, where are they, who are they, and why are they important?
Stakeholders may include any (or all) of the following:
•
Sponsors – the underwriters of the project
• Cross
Functional Partners – people
who represent cross-functional areas that your project
may be impacting, such as legal, financial, customers,
marketing, technology, training, operations
• Team Members
• External Vendors/Suppliers
• Other Stakeholders including internal operating
staff, management, and investors |
Identification of all stakeholders
is essential. Those that
you fail to identify can quickly become a barrier to achieving
successful project implementation.
Many
initiatives sink due to a lack leadership skills and experience
on the part of the project manager. Projects
are about people, and leaders guide the team’s work
effort in order to create the project’s tangible
deliverables.
Project
managers will frequently be responsible for guiding the
team “through stormy waters.” Subsequently,
they need to demonstrate
outward confidence, establish high team expectations,
be a supportive facilitator, and an active and available
member of the team.
Additionally,
many projects have some
level of conflict—especially since
there is usually more than one person on a project. Project
managers will frequently find that they
must deal with conflict head on and in a timely manner
to avoid roadblocks to progress and success.
When there is a situation
of having to be the bearer of “bad news,”
it is critical that project managers provide a
true picture of the facts to sponsors, management and
stakeholders. Presenting
the situation in a researched, no-nonsense manner and
offering optional scenarios is the correct way to demonstrate
leadership.
In
addition, project leaders must be ready to cope with change.
In the diving world, changes
can vary by the minute whether it’s the ocean’s
current, the weather or an issue with a member of the
dive team. As with diving, changes must
be managed throughout the life of a project. Otherwise,
a project manager risks project failure! Changes
always require a modification to some combination of project
schedule, quality, or cost. Establishing an effective
change management process will go a long way to ensuring
the success of the effort.
The most “typically”
encountered changes include:
•
Legally mandatory or regulatory
changes
•
Stakeholder “wish list” changes (frequently
referred to as scope “creep”)
•
Scope/Requirements changes
•
Business strategy redirection changes
•
Interdependent changes (changes in one
project that require adoptive changes in other dependent
projects)
Change
management controls need to consider tracking, assessment,
prioritization, stakeholder review, and sponsor/steering
committee approval. Any changes should
be communicated clearly to everyone affected.
In
order to keep your project afloat, be prepared with the
right gear: key stakeholders, strong leadership
skills, and an effective change management process.
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Karen
McIsaac,
PMP,
is
president
of
Project
Managers,
Inc.
and
an
expert
in
organizing,
planning
and
executing
large
program/project
initiatives.
She
has
over
20
years
of
experience
in
delivering
large
business-driven
initiatives
with
significant
business,
cultural
and
technological
impact.
She
can
be
reached
at
704.332.6611
or
via
the
company
Web
site
at
www.projectmgrs.com
Project
Managers,
Inc.,
founded
in
1998,
specializes
in
the
implementation
of
business-driven
initiatives
that
transform
Fortune
1000
organizations.
As
implementation
professionals,
we
deliver
on
time
and
within
budget.
Project
Managers,
Inc.
212
South
Tryon
Suite
1680
Charlotte,
NC
28281
704-332-6611
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kmcisaac@ProjectMgrs.com
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